We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary

Reporting to the Director, Manufacturing, the Operations Manager will be responsible for manufacturing (production, maintenance, quality), warehouse and logistics and Health & Safety activities at the facility. This position will be the primary liaison to the Corporate Team and manage a multi-shift operation across various departments.  In addition, this role has responsibility for directing and controlling elements of the production operations within capital and operating budget parameters for the facility.  The Operations Manager will support strategic plans that are consistent with company future planning in terms of facilities, equipment, machinery, and personnel.  

The ideal candidate for this position will work effectively in a team environment. The Operations Manager will be able to delegate work, motivate a team, and adjust plans as needed to ensure production goals are met. This individual should have strong leadership skills and a proven track record of successful manufacturing management.  

Position Responsibilities

• Demonstrate leadership by communicating effectively, providing clear expectations to all plant employees to ensure assigned responsibilities are carried out, to optimize plant performance and minimize downtime
• Support talent acquisition, retention, development and overall performance management. 
• Responsible for safety, food safety, quality, product availability, customer service and cost performance within the facility by leading with a zero-injury mentality
• Develop scorecards and metrics to ensure plant’s productivity meet targeted goals.   
• Identify continuous improvement opportunities for year over year operations cost reductions, job efficiency and safety improvements
• Ensure that the facility is maintained in sanitary condition to achieve and ensure ongoing Global Food Safety Initiatives (GFSI) certification.  
• Provide insight and guidance to corporate teams to create annual operating budget. Adhere to the plant’s operating budget including standard output and compliance to budget reports.  
• Partner with cross functional teams to introduce new products, programs, and capital equipment.  
• Support and implement labor strategies that are in alignment with demand and business priorities.  
• Set clear and meaningful performance expectations for direct reports as well as establishing performance objectives for dotted line responsibilities of manufacturing support and direct labor associates.  
• Perform other duties as assigned.

Position Requirements

• Bachelor’s degree is required, majors in Food Processing, Engineering, Food Science or Business Administration are preferred.    
• Five (5) years of progressive manufacturing management experience is required.  Experience in continuous improvement and/or other operational excellence approaches is required.  
• Proven ability to effectively manage and train teams is required.  
• Previous work experience managing budgets and production financial data is required.
• Excellent planning and general management skills are required.  
• Good computer skills are required.  Proficiency in Microsoft Office, including Excel, Word and PowerPoint are required.     
• Ability to work well under pressure with multiple demands in a team environment is required.
• Ability to communicate effectively, both verbal and written, is required.
• Bilingual, English, and Spanish, is preferred.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary

Reporting to the Operations Manager, the Administrative Assistant will support the business   to present a professional and organized work environment to the employees and business visitors. This position will be the first point of contact and will also provide administrative support to the Production Manager.  

The ideal candidate for this position will be high energy with an engaging and approachable demeanor. This individual should have the ability to operate with a high level of autonomy to work effectively in a high demand environment with many competing demands and priorities. An individual who is outgoing, hard-working, and detail oriented will do well in this position.  

Position Responsibilities

• Provide professional, courteous and timely support to visitors and customers.  
• Support general administrative requirements by preparing communications, welcoming visitors, directing calls, and keeping accurate and updated records. 
• Answer calls and direct inquiries to the appropriate staff member. Maintain the company directories. 
• Enter production, receipts and shipments into customer cycle count reports. 
• Enter production data into ERP system. 
• Maintain and organize related production paperwork. 
• Input Sales orders. 
• Respond to customer emails and enquiries. 
• Create and maintain various business databases.  
• Work with Plant management  to coordinate purchase requisitions. Ensure invoices for goods/services are entered timely into ERP system. 
• Manage all incoming and outgoing mail. 
• Ensure office maintenance is completed in an appropriate timeline, including ordering, stocking, cleaning, and organizing. 
• Administer meeting room services including room set-up,  ordering, set-up and clean-up of refreshments and meals. 
• Assist with managing spare parts ordering and inventory.  Review and code invoices for proper payment. 
• Provide assistance to teams to plan, organize, and coordinate Company events. 
• Update team materials, policies and forms. 
• Provide support on employee engagement initiatives and events. 
• Distribute communication materials including onboarding and promotional announcements. 
• Assist in the onboarding preparation for employee’s equipment and workspace. 
• Perform other duties as assigned.

Position Requirements

• High school diploma is required. Some college is preferred. 
• Minium two (2) years office administration or related experience is required.  
• Valid drivers’ license with a clean driving record is required. 
• Strong communication skills, both verbal and written are required. Bilingual English and Spanish is a plus. 
• Strong customer service orientation with great people skills will be required. 
• Strong understanding of computer systems and applications including Microsoft Office Suite is required. Previous experience with ERP systems is a plus. 
• Proven ability to handle multiple competing demands while ensuring deadlines are met is required. Excellent organization skills are required. 
• Demonstrated initiative is required. 

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.  

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary

Reporting to the Operations Manager, the primary responsibility of the Coffee Roaster is the safe operation of coffee roaster and monitoring of parameters throughout roasting process. Job scope includes troubleshooting and adjusting to meet color, moisture, and taste specifications. Employees are required to operate equipment according to the manufacturer’s instructions to ensure personal safety, product integrity, customer satisfaction, cost and productivity needs are met. 

Position Responsibilities

• Possess mechanical mindset to clean, set up, operate, and monitor complex machinery. Identify, troubleshoot, and resolve basic to moderate operating difficulties and perform minor repairs on equipment.
• Roast green coffee to meet customer demand based on published production schedule.
• Develop working knowledge of all roasters, including equipment set-up and shutdown, fire prevention, operation, and care.
• Meet quality standards and production targets.
• Keep records and maintain accurate activity logs.
• Follow recipe guide and use control panel to change machine settings as needed to get desired results.
• Communicate with plant management regarding order fulfillment, roasting, and maintenance requirements.
• Inspect equipment to ensure good condition.
• Inspect product and gather samples as requested to ensure conformance to standards and compliance are met.
• Clean area and roaster in a manner that protects people, food and machinery, Coordinate all activities in Roaster Area.
• Observe overall performance of equipment and report deviations.
• Communicate and work effectively across departments including Quality, Planning, Processing, Maintenance, and Logistics.
• Direct loading of green coffee tanks to ensure correct quantities and recipes are produced.
• Monitor scrap level and continuously seek out opportunities to minimize downtime and product quality defects.
• Once trained and certified, perform operator-level preventative maintenance and cleaning of equipment to maintain safety and efficiency.
• Maintain an environment that is safe and healthy and report unsafe situations or conditions immediately.
• Ensure Regulatory Compliance is adhered to as outlined in Food Safety Plan and other quality Standard Operating Procedures (SOPs).
• Ability and willingness to support Company  food safety culture and core values.
• Participation in periodic inventory counting and/or unloading of green coffee may be requested.
• Perform other duties as assigned.

Position Requirements

• High School Diploma or GED Equivalent is preferred.
• Minimum two (2) years of production-related experience is required; food and beverages production experience is strongly preferred. Previous Roasting experience desired
• Ability to work flexible hours including overtime, weekends, and holidays.
• Strong attention to detail is required.
• Ability to operate forklift is required.
• Ability to lift up to 50 pounds is required.
• Ability to use full range of motion to bend, stretch, kneel, squat, climb stairs/ladders, and stand during entire shift is required.
• Must possess general vision, hearing, speech, and color perception abilities.
• Must be able to follow established programs, policies, and practices to produce safe quality foods that meet regulatory and company requirements.
• Basic mathematical skills to make production calculations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals is required.
• Must be a self-motivated team player with ability to make decisions and work with minimal supervision
• Comfort with basic computer functions and ability to quickly learn production software  is required.
• Must be able to repeat processes precisely multiple times a day.
• Ability to determine and communicate root causes of defects or deficiencies is required.
• Ability to discern between flavors and scents to be able to participate in cupping evaluations is required.
• Understanding of coffee bean bulk density, particle size and roast degree characteristics is required.
• Ability to engage in problem solving to assist in improving safety, quality, yields and productivity and reducing defects and deficiencies.
• Ability to maintain a high level of safety and quality awareness and work in a fast-paced environment.
• Demonstrate excellent attitude and willingness to learn.
• Bilingual (English/Spanish) preferred.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.  

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary

Reporting to the Operations Manager the primary responsibility of the Coffee Grinder is the safe operation and monitoring of grinding machinery used to convert roasted coffee beans to ground coffee in the most efficient manner. Safe operation includes troubleshooting and adjusting to meet target granulation. Employees are required to operate equipment according to the manufacturer’s instructions to ensure personal safety, product integrity, customer satisfaction, cost and productivity needs are met.

Position Responsibilities

• Possess mechanical mindset to clean, set up, operate and monitor complex machinery. Identify, troubleshoot, and resolve basic to moderate operating difficulties and perform minor repairs on equipment.
• Follow recipe guide and use control panel to change machine settings. Verify all aspects are correct to control and adjust machine setting.
• Pull product samples as required and use testing equipment to ensure ground coffee meets specifications. Check results against production specification; identify and report deviations or flaws.
• Adhere to production schedule, including managing hold times between roasting and grinding.
• Maintain an environment that is safe and healthy and report unsafe situations or conditions immediately.
• Proactive individual that takes responsibility for their equipment, line, coworkers and the continuous improvement of the operation
• Assist with training efforts in functional areas as needed.
• Ensure Regulatory Compliance is adhered to as outlined in Food Safety Plan and other quality Standard Operating Procedures (SOPs).
• Ability and willingness to support Company  food safety culture and core values.
• Keep records and maintain activity logs.
• Inspect equipment and materials to ensure good condition.
• Perform other duties as assigned.

Position Requirements

• High School Diploma or GED Equivalent is preferred.
• Minimum two (2) years of production-related experience is required; food and beverage experience is strongly preferred.
• Ability to work flexible hours including overtime, weekends, and holidays as business needs require.
• Strong attention to detail is required.
• Ability to operate forklift is required.
• Ability to lift up to 50 pounds is required.
• Ability to use full range of motion to bend, stretch, kneel, squat, climb stairs/ladders, and stand during entire shift is required.
• Must possess general vision, hearing, speech, and color perception abilities.
• Must be able to follow established programs, policies, and practices to produce safe quality foods that meet regulatory and company requirements.
• Basic mathematical skills to make production calculations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals is required.
• Must be a self-motivated team player with ability to make decisions and work with minimal supervision.
• Comfort with basic computer functions and ability to quickly learn production software is required.
• Ability to determine and communicate root causes of defects or deficiencies.
• Ability to maintain a high level of safety and quality awareness and work in a fast-paced environment handling multiple tasks.
• Bilingual (English/Spanish) preferred.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to the Operations Manager, the Maintenance Supervisor manages maintenance and plant engineering functions to ensure the continuous and safe operation of equipment and facilities operations. They will supervise and coordinate work activities for the maintenance team.  They will also ensure compliance with company policies and drive food safety standards by utilizing best practices.

The ideal candidate will be punctual, organized and effective in communicating tasks to employees and providing feedback to management and other departments. Ability to effectively lead, engage and motivate the team will be required for success in this position. 

Position Responsibilities

• Provide leadership and direction to the plant management team responsible for repair, maintenance, and installation of machines, tools, equipment in production lines and plant facilities
• Understand, apply and actively participate in maintaining health and safety program practices
• Provide continuous and safe operation of equipment with minimum downtime while maintaining compliance with all government regulations
• Lead by example in challenging status quo and optimizing mechanical and electrical staff to deliver best possible asset and labor utilization.
• Develop maintenance budget and manage maintenance spending, with the support of the Operations Manager, within budget.
• Work with ofi engineering department in installation of capital projects
• Installation and maintenance of new and existing equipment or machinery
• Identify and prioritize cost reduction projects and housekeeping of building and grounds
• Maintain system for maintenance work orders and Purchase Orders
• Schedule manpower and define job requirements to execute corrective, preventive and predictive maintenance
• Scheduling and oversight of sanitation
• Manage and monitor absenteeism and overtime for maintenance staff including training and ensure that skills are maintained both technically and for safety
• Maintain regular contact with the Operations Manager, production team leads and quality team and attend daily production meeting
• Purchase and source materials, parts, equipment and services in a cost-effective and timely manner. Research new equipment and technologies
• Increase process reliability and lead downtime review
• Standardize processes through creation of SOP and Standard Work Instructions
• Lead selected continuous improvement  (CI) projects
• Conduct process analysis and process mapping activities
• Assess and evaluate the operational and pre-requisite programs that support the foundation of the HACCP system
• Conduct, prepare and execute audits
• Record objective evidence on the audit checklist and prepare reports
• Understand, apply and actively participate in maintaining product quality and food safety program practices including SQF, HACCP, QA / QC, GMP, Sanitation and good hygiene practices.
• Perform other duties as assigned.

Position Requirements 

• High School Diploma is required.  Technical College Certificate/Diploma is strongly preferred.
• Five (5) years’ progressive experience in the Industrial Maintenance field is required. Previous Maintenance leadership experience, and experience in CPG of food manufacturing is a plus.
• Intermediate to Advanced Mechanical Skills are required. Welding/ Fabrication Skills are highly desired.
• Basic Computer Skills (including but not limited to Outlook, Excel, Power Point, etc.) is required.
• Knowledge of health and safety practices and food safety procedures is required.
• Ability to observe processes, people and equipment activity to anticipate, identify, correct or prevent quality problems or production interruptions is required.  
• Strong organizational skills and attention to detail are required. Ability to effectively prioritize tasks and ensure completion with minimal errors is required.
• Ability to assess and promptly rectify difficult situations and/or issues while adhering to company policies and procedures.
•  Strong communication skills, both verbal and written, is required. Must be able to work cooperatively with various departments and build strong partnerships across the organization as well as lead and manage direct reports.
• Ability to take proactive action based on key indicators and trend information to optimize the production process.
• Frequent lifting and bending is required.
• May lift 35 lbs. on an infrequent basis is required.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.  

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to Quality & Food Safety Supervisor, the Quality Assurance Compliance Specialist-Regulatory Compliance  develops, coordinates and implements quality compliance programs for all current programs and customers. Act as the Quality subject matter expert (SME) with Regulatory and Certification Agencies, customers and suppliers. This position manages actions and decisions involving audits, escalations, or other significant quality events. Assures appropriate processes, controls, resources, training and qualifications are in place and effective to ensure a sound compliance profile for the Company in support of current and future business needs. Management of the Quality team to drive continuous improvements in quality, food safety and issue management. This role also provides coaching, feedback and to the Quality team.

Position Responsibilities

• Ensure the delivery of optimal monitoring and compliance program results against appropriate performance metrics (systems, processes, procedures and activities).
• Report on Quality metrics to monitor the quality of processes and guide quality improvement.
• Monitor measure and report on compliance and control activities and key quality indicators across the organization to mitigate risk
• Analyze and identify issues impacting operational performance and establish initiatives for continuous improvement
• Pro-actively monitor and Report Non-Compliance issues prior to the loss of business, not meeting customer expectations and failing Regulatory Compliance.
• Mentor and train appropriate staff on regulatory requirements
• Maintain a corporate culture which supports employee and client satisfaction
• Escalate risks to Senior Management.
• Advises management on changes to corporate and government requirements.
• Responsible for the preparation of the Quality System Management Review presentation to provide regular updates regarding the compliance status and performance
• Manages regulatory inspections and compliance activities by performing the following duties personally or through direct reports.
• Manages regulatory inspections and external audits via preparation, hosting, audit responds and implementing corrective actions as appropriate.
• Reporting of results to management
• Manages the internal audit program to monitor compliance with corporate and government requirements Yearly
• Responsible for ensuring that associates follow all company guidelines related to Quality and Regulatory Compliance.
• Manages the Quality performance of suppliers through audits and Quality System reviews.
• Tracks and provides key performance indicators (KPIs) / metrics to facilitate the review of ongoing quality performance.
• Understand, apply and actively participate in maintaining product quality and food safety program practices including BRC, HACCP, QA / QC, GMP, Sanitation and good hygiene practices.
• Understand, apply and actively participate in maintaining health and safety program practices
• Perform other duties as assigned.

Position Requirements 

• Bachelor’s degree in Food Science, Nutrition Science or Regulatory Affairs is required.
• Two (2) years of previous experience in a Regulatory Compliance role required.
• Strong understanding of Regulatory Compliance landscape (FDA and USDA) for North America, and as well as foundational understanding of regulatory compliance landscape of international markets.
• A team player with well‐developed “people interaction” skill set.
• Strong system skills, including the ability to work with MS Office (specifically excel), SAP (specifically ECP and RD), and Genesys.
• Proactive and performance driven, have a bias for action and be able to work under pressure in a fast paced, dynamic environment, with multiple projects and multiple deadlines.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

 At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.  

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to the Director, Manufacturing, the Quality & Food Safety Supervisor will provide supervision and technical assistance to quality technicians, production team and custodial members.  This position will provide oversight into all aspects of food safety and quality including but not limited to compliance audits, program evaluations, safety training, sanitation evaluation, purchasing supplies, working with operations personnel on quality and food safety issues, customer complaints and investigations, implementing policies and procedures and evaluating new equipment installation or repair.

The ideal candidate for this position will have an understanding of food laws and regulations.  They should have advanced risk assessment skills and be comfortable performing and leading root cause analysis and complaint trend analysis. 

Position Responsibilities

• Interface quality, sanitation, and custodial personnel and ensure the quality department is properly staffed.
• Analyze test results for precision and accuracy.
• Ensure processes are in compliance with Corporate Quality policies and procedures.
• Develop and implement policies and procedures to comply with Food Safety Modernization Act and Safety Quality Food (SQF) regulations.
• Provide technical assistance and training for QA techs, sanitation, and custodial members.
• Monitor and verify the Food Safety Plan’s Critical Control Points and Control Points.
• Assist with updating Food Safety Plan and quality procedures.
• Coordinate and conduct quality, food safety and safety trainings
• Conduct workplace inspections and internal audits.
• Conduct behavioral observations for safety compliance.
• Collaborate with operations personnel on quality and safety issues and develop best practices.
• Supervise operational control systems policy and procedures and ensure they are being adhered to. Perform correction actions as needed.
• Support product traceability and mock recall coordination.
• Generate and distribute product safety and quality reports.
• Lead annual SQF and customer audits.
• Perform floor-related quality tasks as required
• Investigate process deviations and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
• Investigate customer complaints and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
• Maintain supply inventory and order for QA department.
• Perform other duties as assigned.

Position Requirements 

• High School Diploma is required. Bachelor’s degree in microbiology, Food Science, Chemistry, or related field is preferred.
• Four (4) years’ experience in Food Industry with two (2) year supervisory or lead experience is required.
• Willingness to work alternate shifts is required.
• Knowledge of laboratory activities to include microbiological testing not limited to Statistical Process Control, Coliforms/E.coli, Salmonella, Listeria, Yeast and Mold, and analytical testing to include moisture, color is preferred.
• Thorough knowledge of good sanitation practices and good manufacturing practices is required.
• A team player with well‐developed “people interaction” skill set
• High level of competency with manufacturing, inventory, and traceability systems with advanced skills in PC use including spreadsheets and database experience is required.
• Food Safety Modernization Act- Preventive Controls Qualified Individual training course certified is preferred.
• Hazard Analysis and Critical Control Point certification is preferred.
• In depth knowledge of SQF gap analysis and/or certification is preferred.
• Bilingual, English and Spanish, is preferred.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.