We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to the Warehouse Manager, the Warehouse Lead is responsible for coordinating the operation of our warehouse location and people.  This position will plan and assign work, implement policies and procedures, and coordinate improvements in equipment, operating procedures, and working conditions. The Warehouse Lead will act in accordance with the laws and regulations, by practicing ofi values, ensuring compliance with policies, procedures, and plant rules.

The ideal candidate for the Warehouse Lead role should be a self-starter, flexible and reliable, ability to lead a team, while also completing other demands/projects. A successful candidate will enjoy working in a fast-paced environment with competing demands and priorities.

Position Responsibilities

• Responsible for direct oversight of the warehouse and shipping operations.

• Guide and direct the work assignments of shipping and receiving employees which include temporary employees. 

• Manage daily expectations and provide ongoing feedback on performance to team members.

• Execute activities within the scope of the Warehouse Lead to achieve departmental objectives, support business strategy, and achieve or beat the annual budget.

• Maintain and ensure effective communication with the Warehouse Manager and other department leaders. Ensure feedback is provided to appropriate leadership on performance, progress, issues and concerns, and financial variances that may impact goals or budget.

• Maintain real-time communication with other operational department leaders ensuring problem-free operations in Warehouse, Maintenance and Facilities.

• Partner with Quality to ensure the requirements of the Quality Systems, Good Manufacturing Practice (GMP) rules, and that all production areas comply with audit/inspection expectations.

• Ensure applicable operational processes are followed.  Proactively review the established processes, identify improvement opportunities, and make recommendations to the Warehouse Manager.

• Advise packaging plan to meet inventory and shipping goals and advise promptly if issues arise. 

• Perform accident investigations, document findings, and share findings with appropriate teams.

• Monitor and manage applicable Key Performance Indicators (KPIs) to sustain and improve operation areas as necessary; this can include but is not limited to: Performance Metrics, Safety, Quality, Service, Efficiency, Waste, Cost, and Savings.

• Ensure compliance with all Federal, State, and local regulations regarding occupational health and food safety.

• Perform food safety inspections.

• Ensure the building is maintained in such a manner as to protect inventory from damage, vandalism, or food safety.

• Cross-train across all assigned positions to ensure operational continuity, promote knowledge sharing, and maintain department effectiveness. Assist with training, onboarding, and ongoing development of department staff.

• Maintain inventory control accuracy through effective inventory management practices, including timely cycle counting, variance investigation, and inventory reconciliation.

• Perform other duties as assigned.

• This position is not limited to those duties in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the organization.

Position Requirements 

• Bachelor's degree in food Processing, Engineering, Food Science or Business Administration is preferred. In lieu of degree, five (5) years of equivalent experience in operation or warehouse management will be accepted.

• Three to Five years of progressive management experience is preferred. 

• Proven ability to effectively manage and train teams is required.

• Strong computer competency in Microsoft Word, Excel, Outlook, and SAP.

• The ability to communicate effectively, both verbal and written, is required.

• Bilingual, English and Spanish, is preferred.

• The ability to work well under pressure with competing demands in a team environment is required.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.