We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to the Director, Manufacturing, the Quality & Food Safety Supervisor will provide supervision and technical assistance to quality technicians, production team and custodial members.  This position will provide oversight into all aspects of food safety and quality including but not limited to compliance audits, program evaluations, safety training, sanitation evaluation, purchasing supplies, working with operations personnel on quality and food safety issues, customer complaints and investigations, implementing policies and procedures and evaluating new equipment installation or repair.

The ideal candidate for this position will have an understanding of food laws and regulations.  They should have advanced risk assessment skills and be comfortable performing and leading root cause analysis and complaint trend analysis. 

Position Responsibilities

• Interface quality, sanitation, and custodial personnel and ensure the quality department is properly staffed.
• Analyze test results for precision and accuracy.
• Ensure processes are in compliance with Corporate Quality policies and procedures.
• Develop and implement policies and procedures to comply with Food Safety Modernization Act and Safety Quality Food (SQF) regulations.
• Provide technical assistance and training for QA techs, sanitation, and custodial members.
• Monitor and verify the Food Safety Plan’s Critical Control Points and Control Points.
• Assist with updating Food Safety Plan and quality procedures.
• Coordinate and conduct quality, food safety and safety trainings
• Conduct workplace inspections and internal audits.
• Conduct behavioral observations for safety compliance.
• Collaborate with operations personnel on quality and safety issues and develop best practices.
• Supervise operational control systems policy and procedures and ensure they are being adhered to. Perform correction actions as needed.
• Support product traceability and mock recall coordination.
• Generate and distribute product safety and quality reports.
• Lead annual SQF and customer audits.
• Perform floor-related quality tasks as required
• Investigate process deviations and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
• Investigate customer complaints and perform root cause analysis to identify/resolve issues and perform corrective action as needed.
• Maintain supply inventory and order for QA department.
• Perform other duties as assigned.

Position Requirements 

• High School Diploma is required. Bachelor’s degree in microbiology, Food Science, Chemistry, or related field is preferred.
• Four (4) years’ experience in Food Industry with two (2) year supervisory or lead experience is required.
• Willingness to work alternate shifts is required.
• Knowledge of laboratory activities to include microbiological testing not limited to Statistical Process Control, Coliforms/E.coli, Salmonella, Listeria, Yeast and Mold, and analytical testing to include moisture, color is preferred.
• Thorough knowledge of good sanitation practices and good manufacturing practices is required.
• A team player with well‐developed “people interaction” skill set
• High level of competency with manufacturing, inventory, and traceability systems with advanced skills in PC use including spreadsheets and database experience is required.
• Food Safety Modernization Act- Preventive Controls Qualified Individual training course certified is preferred.
• Hazard Analysis and Critical Control Point certification is preferred.
• In depth knowledge of SQF gap analysis and/or certification is preferred.
• Bilingual, English and Spanish, is preferred.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to Quality & Food Safety Supervisor, the Quality Assurance Compliance Specialist-Regulatory Compliance  develops, coordinates and implements quality compliance programs for all current programs and customers. Act as the Quality subject matter expert (SME) with Regulatory and Certification Agencies, customers and suppliers. This position manages actions and decisions involving audits, escalations, or other significant quality events. Assures appropriate processes, controls, resources, training and qualifications are in place and effective to ensure a sound compliance profile for the Company in support of current and future business needs. Management of the Quality team to drive continuous improvements in quality, food safety and issue management. This role also provides coaching, feedback and to the Quality team.

Position Responsibilities

• Ensure the delivery of optimal monitoring and compliance program results against appropriate performance metrics (systems, processes, procedures and activities).
• Report on Quality metrics to monitor the quality of processes and guide quality improvement.
• Monitor measure and report on compliance and control activities and key quality indicators across the organization to mitigate risk
• Analyze and identify issues impacting operational performance and establish initiatives for continuous improvement
• Pro-actively monitor and Report Non-Compliance issues prior to the loss of business, not meeting customer expectations and failing Regulatory Compliance.
• Mentor and train appropriate staff on regulatory requirements
• Maintain a corporate culture which supports employee and client satisfaction
• Escalate risks to Senior Management.
• Advises management on changes to corporate and government requirements.
• Responsible for the preparation of the Quality System Management Review presentation to provide regular updates regarding the compliance status and performance
• Manages regulatory inspections and compliance activities by performing the following duties personally or through direct reports.
• Manages regulatory inspections and external audits via preparation, hosting, audit responds and implementing corrective actions as appropriate.
• Reporting of results to management
• Manages the internal audit program to monitor compliance with corporate and government requirements Yearly
• Responsible for ensuring that associates follow all company guidelines related to Quality and Regulatory Compliance.
• Manages the Quality performance of suppliers through audits and Quality System reviews.
• Tracks and provides key performance indicators (KPIs) / metrics to facilitate the review of ongoing quality performance.
• Understand, apply and actively participate in maintaining product quality and food safety program practices including BRC, HACCP, QA / QC, GMP, Sanitation and good hygiene practices.
• Understand, apply and actively participate in maintaining health and safety program practices
• Perform other duties as assigned.

Position Requirements 

• Bachelor’s degree in Food Science, Nutrition Science or Regulatory Affairs is required.
• Two (2) years of previous experience in a Regulatory Compliance role required.
• Strong understanding of Regulatory Compliance landscape (FDA and USDA) for North America, and as well as foundational understanding of regulatory compliance landscape of international markets.
• A team player with well‐developed “people interaction” skill set.
• Strong system skills, including the ability to work with MS Office (specifically excel), SAP (specifically ECP and RD), and Genesys.
• Proactive and performance driven, have a bias for action and be able to work under pressure in a fast paced, dynamic environment, with multiple projects and multiple deadlines.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

 At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.  

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary

Reporting to Quality Assurance (QA)/Food Safety Manager, the QA Assistant is responsible for communicating approved information on food safety, product quality, and other assigned topics to both management and plant personnel.. The QA Assistant will collaborate in Food Safety & quality inspections and compliance audits. 

Position Responsibilities

• Assist in editing Standard Operating Procedures (SOP’s), policies, programs and production forms

• Maintain the Document Control System
• Assist in Food Safety and Quality Training, as directed by the Quality Assurance Food Safety Supervisor and Quality Assurance Manager.
• Update and create product specifications.
• Provide documentation and samples for customer requests.
• Perform internal facility audits and provide corrective actions for findings.
• Assist in external audits and coordinate any follow-up actions required.
• Track all quality holds, review deviation paperwork, and other documents with the FSQ Supervisor and FSQ Manager
• Collect and review sanitation and pest control records. Must adhere to the GMP’s, GLP’s and all other quality programs
• Wear PPE when required and strictly adhere to all safety procedures
• Responsible for ensuring work area is clean and organized
• Perform other duties as assigned.

Position Requirements

• High school diploma or state equivalency is required 
• One year food manufacturing experience required, Bachelor’s Degree can be substituted for one year of experience. 
• Experience in document control, GMPs and HACCP preferred 
• Detail oriented and inclined for process improvement is required
• Flexibility with scheduled days and hours is required 
• Be a self-starter, hands-on, highly motivated with little supervision 
• Speak, read, and write English/Spanish is required
• Possess good work ethics and professionalism is required
• Be a team player and work well with all personnel is required
• Knowledge of Microsoft Word, Excel and Power Point is required

• This role is performed on site at a facility that regularly processes tree nuts. Employees in this position will routinely work in areas where tree nuts and related allergens are present and may be exposed by contact or in the air. Reasonable accommodations may be available to enable qualified individuals to perform the essential functions of the role.

The pay for this role in the state of CA ranges from $27-$29 and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on candidate’s experience, qualifications and/or other determining factors.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

At ofi, we celebrate our diversity. Olam Americas LLC. is proud to be an equal opportunity workplace.