We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Position Summary:

Under the direction of the Plant Manager, QA Manager monitors food safety and quality of all products produced and oversees Quality Assurance and Quality Control functions at the Fernley facility. Performs inspection of processes, conduct employee training, ensure compliance with applicable food laws and regulations. Defines best lab practices and provides guidance and adherence to quality policies.

Position Responsibilities:

• Ensure full compliance of all products from the plant and warehouse as per the Food Safety Plan, Food Safety Modernization Act (FSMA) food safety regulations and maintain the highest level of food safety.
• Ensure that facilities follow all Good Manufacturing Practices (GMP), HACCP, and Global Food Safety Initiatives (GFSI) guidelines including developing a Food Safety Culture.
• Lead Root Cause analysis and develop corrective actions for customer complaints and implement the corrective actions working with all the relevant functional teams.
• Lead and execute training programs for Food Safety & Quality (FSQ) team and frontline workforce with emphasis on continuous improvement and measure effectiveness of training programs.
• Lead and participate in GMP, Food Safety, and Quality Management System audits and monitor corrective actions to deficient findings for completion and effectiveness, providing gap closure assistance to the manufacturing facilities.
• Responsible and accountable for Product Hold & Disposition based on Quality Inspection results and data analysis and based on risk assessment and business value analysis. Implement appropriate Corrective Action and Preventative Action (CAPA) as needed.
• Lead and participate in HACCP and Food Safety team for product designs, manufacturing processes, Food Safety plans, environmental monitoring and pest control programs, finished product microbiological testing programs, allergen program, and sanitation programs.
• Validate and assure compliance with established food safety and quality objectives through daily monitoring programs, team supervision, and on-going verification of internal and external laboratory.
• Manage employee work schedules & disciplinary program.
• Supports plant leadership through inspection of all processes and plant audits. (BRC, organic, Kosher, Halal, customer specific, etc.)
• Maintains quality documentation of product hold, traceability
• Conducts food safety training of all employees in conjunction with safety and annual orientation with regard to Food Safety, Sanitation, HACCP and related quality assignments.
• Ensure adherence to procedures for product recall/traceability.
• Maintain an effective hold program to contain any critically deficient
• Coordinate/Conduct Food Safety/GMP/Internal Audits to assure any quality or safety
• issues are addressed with proper corrective action.
• Maintain and audit the facility’s Food Safety Plan.
• Monitor effectiveness and responsiveness of the pest control program.
• Monitor and assure that the testing of product is carried out in a timely and efficient manner for a 24/7 processing plant operation.
• Assure timely investigation and response to customer complaints, issues and concerns.
• Monitor and report out on quality trends on a daily basis; report Right First Time Quality metrics weekly.
• Maintain the integrity and calibration of all Quality Control Laboratory test equipment.
• Management of 12 Hourly Employees
• Schedules, directs and provides guidance to quality department direct reports

Position Requirements

• Bachelor's degree in Food Science, Microbiology, Chemistry or related fields, or, equivalent thereof.
• 3-5 years' experience minimum in Food Industry with managerial experience in plant setting preferred.
• PCQI certification required
• Experience with GFSI guidelines required, BRC experience preferred
• Thorough knowledge of laboratory activities to include microbiological testing and analytical testing to include moisture, color, physical attributes.
• Computer knowledge to include Microsoft Word, Excel, Access, Outlook and SAP or equivalent
• Knowledge of laboratory equipment operation
• Proven ability to effectively manage and train multi-departmental teams is required.
• Ability to work well under pressure with multiple demands in a team environment is required.
• Ability to communicate effectively, both verbal and written, is required. Strong interpersonal skills required.
• Strong self-initiative with the ability to operate at a high level with minimum supervision is required.
• Ability to handle multiple tasks accurately and meet deadlines in a fast-paced environment is required.
• Bilingual, English and Spanish, is preferred.
• Ability to wear and use all assigned personal protective equipment (hard hat, gloves, eye protection, ear plugs and steel toe footwear/nonslip, etc.).

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com. 

At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.

• Advising Management of manpower needs.
• Orientation of new employees on their shift.
• Train employees of their shift in job duties.
• Refer to Management any cases requiring disciplinary action.
• Make work assignments within own shift.
• Report to Management any employees work performance issues.
• Ensure Food Safety by performing required checks and documentation.
• Troubleshoot equipment issues.
• Maintain standards of cleanliness and equipment efficiency.
• Identifies all issues in the Milling process and resolves issues in a timely manner.
• Supports continuous improvement goals in safety and quality.
• Responsible for creating an engaged and team-oriented work force.
• Responsible for maintaining a positive and safe work environment.
• Manages Mill staff to attain Mill and quality goals.
• Ensures all indirect materials are available as needed to maintain production schedule.
• Assist in the orientation of new and returning employees.
• Assist in training of all employees.
• Represent Management in their absence and ensure that they are contacted should an issue or incident arise requiring their immediate attention.
• Report any employee issues in regard to performance to Management.
• Regularly communicate any issues, department goals and pertinent information to employees.
• Monitor operation and make recommendations allowing department to safely operate at maximum efficiency with a focus on quality. 
• Conduct departmental informational meetings.
• Instruct employees on their prospective job assignments based on quality and quantity of product being produced.
• Responsible for lock out and securing all equipment in the department for repairs and cleaning.
• Responsible for training personnel on the emergency shutdown procedure.
• Schedule, approve and manage all time off requests.
• Monitor the timeliness of breaks and lunches.
• The Mill lead on each shift will be responsible for keeping track of product spillage, scrap and metal detector reject pounds.
• Make adjustments to equipment should quality be out of specification as notified by Q.A.
• Each Mill Lead will be responsible for ensuring the net drum weight for each product is within their required specified weights.
• Record results in the “Mill Monitoring and Verification Checklist”.
• Each Mill Lead will be responsible for ensuring that each spout location has a Mill Monitoring and Verification Checklist, as well as, verifying and signing off that each Spout Attendant is properly filling out required information in a timely manner.
• Communicate with Q.A. should there be any product issues.
• Ensure that that Mill has sufficient product labels for daily operation.
• Regularly monitor and calibrate weigh scales on each shift to ensure proper weights are being achieved.
• On Tuesdays during wash down, the “day shift” lead is responsible for performing “Mill Washdown/Extended Downtime Day” inspection form.  
• Perform daily sanitation inspection at the beginning of each shift and complete the “Mill Department Daily Operational Sanitation Inspection” form.
• Perform Mill color sorter checks every “4 hours” and complete “Mill Color Sorter Check” form.
• This position is not limited to those duties in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the organization.
• Perform other duties as assigned.

• Must be able to effectively communicate in English. Bi-Lingual Spanish preferred.
• Ability to stand on feet for extended periods of time.
• Basic mechanical knowledge of the processing and Mill areas.
• Knowledge of basic mathematics and measurement principles.
• Ability to work in fast paced and noisy production environment.
• Ability to work overtime and other shifts as needed.
• Must be self-motivated and willingness to learn.
• Good communication and interpersonal skills.
• Ability to work well under pressure and make difficult decisions during critical situations.
• Capable of operating all equipment and machinery required of the job.
• Capable of lifting 50 lbs. consistently throughout a shift.
• Ability to effectively communicate with co-workers, management, department Leads and carriers.
• Ability to work in fast paced and noisy production environment.
• Ability to take direction and work in a team driven atmosphere.
• Ability to wear all appropriate PPE.
• Successful Completion of Powered Industrial Truck Certification Training.
• Knowledge of basic mathematics and measurement principles.
• PC knowledge helpful.
• MUST be available to work extended days and hours during the production season (approximately May through October).
• Strong team player - good communication (written and verbal), follow-up skills, attention to detail and the ability to train others in all applicable warehouse functions.