Description We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients on a scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary:
Reporting to the VP of Quality and Food Safety North America, the Director of Quality and Food Safety Private Label Nuts will be responsible for the management of all QFS activities across three facilities in North America. The individual will manage the development of Quality Food Safety (QFS) systems in the business including continuous improvement of QFS processes and systems, development, and implementation of QFS policies, GFSI/BRC audits and certifications. This individual will work to ensure connectivity and collaboration between the three manufacturing sites and the rest of the global ofi origins. The individual will direct the management of overall external QFS environment including customer, supplier, and regulatory interfaces for the business unit, and serve as the liaison with regional and global QFS leadership.
In addition to extensive experience and demonstrated knowledge in Food Safety and Quality Systems and Operations, the ideal candidate should have advanced risk assessment skills, perform complex investigations, and lead root cause and complaint trend analysis. Ability to work well within and lead a team across multiple geographies and business units will be required. The ideal candidate for this position will have experience and understanding of food laws and regulations, primarily with the FDA.
Position Responsibilities:
- Manage the implementation and maintenance of QFS policies, customer, and supplier standards across all locations of PL Nuts (Phoenix, Livingston, Leedom)
- Responsible to ensure connectivity and collaboration between QFS functions across the manufacturing facilities, mediate and resolve all QFSA issues in the business.
- Serve as a key contributor in the Business Unit (BU) crisis management team in the event of a food safety incident.
- Monitor FDA/EU/USDA regulatory activities and standards to ensure all regulatory compliance is met within all plants and business units. Also, act as the compliance liaison for all manufacturing locations.
- Apply Hazard Analysis Critical Control Points (HACCP) to identify food safety hazards and provide solutions to the business to mitigate risks through a “preventive” approach.
- Identify and address supplier quality issues with raw materials, packaging materials and ingredients to manufacturing unit in collaboration with purchasing/ supply chain team.
- Build effective external partnerships with customers. Be a representative for the BU to review product performance, respond to complaints and questions and provide proactive and preventive corrective actions as needed.
- Build effective internal partnerships with manufacturing operations to ensure regulatory and customer expectations are met on food safety and quality parameters.
- Work with planning and plant teams to maintain optimal stock levels while minimizing excess inventory. Implement inventory control measures to prevent stockouts and overstock situations.
- Provide input to Quality Senior Leadership related to capital needs to maintain food safety leadership position in the industry.
- Identify and share best practices in executing of QFS programs across the globe through standardization of policies, standards, and standard operating procedures (SOPs).
- Maintain high level engagement with regulatory issues within the industry and provide information both internally and externally as required for the BU success.
- Manage both internal and external compliance issues by demonstrating leadership and project management skills.
- Lead and engage a group of associates across different geographies. Work to develop and grow their abilities and contributions to Olam.
- Perform other duties as assigned.
Position Requirements:
- Bachelor's degree in food science, Microbiology, Chemistry, or related fields is required. Master’s degree is preferred.
- Ten (10) years of experience in the management of Quality and Food Safety, function is required.
- A working knowledge of Food Laws & Regulations is preferred.
- Advanced knowledge of Global Food Safety Initiatives (GFSI) audit protocols such as British Retail Consortium (BRC) and Safe Quality Food (SQF), documentation, document management and interface with external auditors and customer audit programs is required.
- Intermediate project management skills and product information/documentation skills are required.
- Demonstrated successful leadership and team collaboration competencies and ability are required.
- Supplier quality assurance
- Knowledge of SAP applications, and traceability systems within quality management module will be an advantage.
- Excellent communication, both verbal and written, and interpersonal skills are required.
- Proven ability to be self-directed, forward-thinking and ability to make recommendations with limited information/data.
- International experience with customers and international regulatory experience are preferred.
- The ability to maintain composure while dealing with ambiguity is required.
- Domestic (regional) travel up to 30% of the time is required.
- Multilingual is preferred (Spanish).
- This role is performed on site at a facility that regularly processes tree nuts. Employees in this position will routinely work in areas where tree nuts and related allergens are present and may be exposed by contact or in the air. Reasonable accommodations may be available to enable qualified individuals to perform the essential functions of the role.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com
At ofi, we celebrate our diversity. Olam Americas, LLC is proud to be an equal opportunity workplace.
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