We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 

Position Summary 

Reporting to Quality & Food Safety Supervisor, the Quality Assurance Compliance Specialist-Regulatory Compliance  develops, coordinates and implements quality compliance programs for all current programs and customers. Act as the Quality subject matter expert (SME) with Regulatory and Certification Agencies, customers and suppliers. This position manages actions and decisions involving audits, escalations, or other significant quality events. Assures appropriate processes, controls, resources, training and qualifications are in place and effective to ensure a sound compliance profile for the Company in support of current and future business needs. Management of the Quality team to drive continuous improvements in quality, food safety and issue management. This role also provides coaching, feedback and to the Quality team.

Position Responsibilities

• Ensure the delivery of optimal monitoring and compliance program results against appropriate performance metrics (systems, processes, procedures and activities).
• Report on Quality metrics to monitor the quality of processes and guide quality improvement.
• Monitor measure and report on compliance and control activities and key quality indicators across the organization to mitigate risk
• Analyze and identify issues impacting operational performance and establish initiatives for continuous improvement
• Pro-actively monitor and Report Non-Compliance issues prior to the loss of business, not meeting customer expectations and failing Regulatory Compliance.
• Mentor and train appropriate staff on regulatory requirements
• Maintain a corporate culture which supports employee and client satisfaction
• Escalate risks to Senior Management.
• Advises management on changes to corporate and government requirements.
• Responsible for the preparation of the Quality System Management Review presentation to provide regular updates regarding the compliance status and performance
• Manages regulatory inspections and compliance activities by performing the following duties personally or through direct reports.
• Manages regulatory inspections and external audits via preparation, hosting, audit responds and implementing corrective actions as appropriate.
• Reporting of results to management
• Manages the internal audit program to monitor compliance with corporate and government requirements Yearly
• Responsible for ensuring that associates follow all company guidelines related to Quality and Regulatory Compliance.
• Manages the Quality performance of suppliers through audits and Quality System reviews.
• Tracks and provides key performance indicators (KPIs) / metrics to facilitate the review of ongoing quality performance.
• Understand, apply and actively participate in maintaining product quality and food safety program practices including BRC, HACCP, QA / QC, GMP, Sanitation and good hygiene practices.
• Understand, apply and actively participate in maintaining health and safety program practices
• Perform other duties as assigned.

Position Requirements 

• Bachelor’s degree in Food Science, Nutrition Science or Regulatory Affairs is required.
• Two (2) years of previous experience in a Regulatory Compliance role required.
• Strong understanding of Regulatory Compliance landscape (FDA and USDA) for North America, and as well as foundational understanding of regulatory compliance landscape of international markets.
• A team player with well‐developed “people interaction” skill set.
• Strong system skills, including the ability to work with MS Office (specifically excel), SAP (specifically ECP and RD), and Genesys.
• Proactive and performance driven, have a bias for action and be able to work under pressure in a fast paced, dynamic environment, with multiple projects and multiple deadlines.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: US-Talent.Acquisition@ofi.com 

 At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.