Trading Coordinator II
Location: Healdsburg, CA, United States
Job Function: Global Sourcing/PL&Ingredients/Trading
Req Number: 1152
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Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Director of Sales, the Trading Assistant II will work with the Sales and Trading department at Covoya to improve sales performance by the trading team. They will manage the entire process from post-sale to delivery. They are responsible for collecting, organizing, distributing, and acting upon information from key suppliers, customers, other traders, and other internal departments. This position will be the go-to on all topics related to the post-sale process and customer relationship to keep our customer service standards at a high level. This is a critical role in the support of our key customers and is expected to exercise discretion and judgment in managing the day-to-day business for key customer accounts. This individual should be able to analyze the situation and information available to make independent decisions to support the customer and the business and have a high level of judgement on when to elevate issues to the leadership team.
The ideal candidate for this position will be a self-starter, motivated to take independent action to support the strategy of the business unit. They will work well in a team setting and are comfortable being in a customer-facing role.
Position Responsibilities
- Manage all post-sale aspects of our key accounts, including contract management, supplier management, customer position management, custom reporting, and high-level, bespoke customer support to ensure order execution within expected timeframes.
- Manage and organize the decaffeination tolling process with third-party vendors.
- Manage and organize our administrative compliance with certification programs, such as Certified Organic, Fair Trade, Rainforest Alliance, and other schemes.
- Collaborate with the procurement function by initiating the creation of Shipment Instructions, approval of bag markings, selection of routes and prices and updating contracts as changes occur in the logistics process.
- At the request of the Senior Trading team, write Sales and Purchase contracts.
- Create sales and release orders for processing by the global process support (MindSprint) team.
- Perform inventory allocations and reconciliations as needed.
- Develop and maintain various tracking spreadsheets and custom reporting for key accounts or initiatives.
- Manage inventory releases for Covoya customers, and/or prepare such orders for the MindSprint team.
- Assist the Operations Team with CTRM (Commodity Trading & Risk Management) implementation, testing and reporting.
- Organize and manage shipment consolidations with Direct Trade suppliers.
- Assist customers, traders, and the Finance Manager with Accounts Receivables (A/R) related issues.
- Create, monitor, and distribute trading related reports to the sales team.
- Perform other duties as assigned.
Position Requirements
- A High School diploma is required.
- Four (4) years of administrative support or experience supporting a team is required. Candidates with a bachelor’s degree may substitute degree for two (2) years of the experience requirement.
- Experience in coffee or another commodity is preferred.
- Strong communication skills, both verbal and written, are required.
- Proficient computer skills, including Microsoft Office, is required.
- Strong Excel skills with basic knowledge of VLOOKUP and using Excel functions is required.
- Must be detail-oriented, organized, and thorough, with the ability to track tasks and prioritize work.
- Intermediate financial literacy and prior exposure to budgets and futures brokerage statements is preferred.
The pay for this role in the state of CA ranges from $68,640 - $90,000 and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on candidate’s experience, qualifications and/or other determining factors.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.
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