Quality Clerk
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Location: Las Cruces, NM, United States
Job Function: Operations
Req Number: 1145
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Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
The QA Clerk is responsible for accurately entering results into batch history and correctly dispositioning the batches when testing is complete. The position is also responsible for tracking results for open orders and participating in Open Orders Team meetings to ensure that customer shipments are not delayed. Other responsibilities include shipping samples to 3rd party labs daily, working with other departments to ensure that customer orders are met as well as sending email notifications of any product failures that may occur. The Quality Clerk must be able to handle multiple tasks at the same time to make sure only batches that are meeting specification are released for shipment.
Position Responsibilities
- Provide administrative, technical, and/or specialized support to Quality Assurance
- Perform complex, non-repetitive work assignments that may require advanced skills
- Support multiple areas, including production, operation support and warehouse
- Accurate data entry
Position Requirements
- Experience prepping, packing, and shipping samples for customer requests, pre-ship and third-party lab analysis
- Experience running BMBC reports
- Experience changing lot disposition in SAP
- 3-5 years’ experience in customer service with order processing. Export processing experience is desirable.
- Ability to use sound judgment in making decisions that affect customer orders and other departments within the plant
- Proficiency in Microsoft Office is required
- Excellent communication skills (verbal & written)
- Must be a self-starter, able to complete work accurately with minimal supervision
- Excellent interpersonal & teamwork skills with ability to relate effectively at all levels of the organization
- Ability to achieve multiple objectives in an environment of changing priorities, high pressure, and fast pace
- Strong problem-solving skills
- Ability to learn new software
- Ensures food safety and quality of our products
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
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