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Quality Assurance Lead

Location: Phoenix, AZ, United States

Job Function: Innovation Quality & Food Safety

Req Number: 535

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We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real 
Position Summary 
Reporting to the Quality Manager, the QA Lead will oversee quality control activities, ensuring tasks are adequately performed to ofi, customer and regulatory food safety and quality standards. They will be responsible for communication, data collection, and specialized tasks to enhance food safety throughout the facility.  QA Inspector Lead will also verify compliance to company food safety and hygiene protocol. Non-compliances discovered in any of these areas are to be communicated to the Production Manager, Maintenance Manager and/or Quality Manager. 
Position Responsibilities 
  • Inspect the production and packaging processing area in accordance with current Good Manufacturing Practices (cGMP) guidelines and ofi’s Standard Operating Procedures (SOPs). 
  • Support Line Leads and Production Supervisors in quality compliance. 
  • Lead key QA assignments to ensure continued growth and progress of quality objectives. 
  • Performs and oversees the completion of datasheets in Red Zone including sanitation records, production quality monitoring, verifying line clearance and line set up before starting up. 
  • Be proficient in collecting Adenosine Triphosphate, (ATP), Enterobacteriaceae (EB) and Allergen protein swabs. Use protocols to determine areas to swab and report results in electronic files and/or verbal. 
  • Responsible for weekly GMPs updates. 
  • Ensure proper hygiene is practiced by all employees (procedures, attire, etc.). 
  • Initiate non-conforming tags for raw and packaging materials, as needed. 
  • Lead training, training tasking and provide quality direction to line workers on quality practices to meet third party and ofi’s regulatory policy. 
  • Enforce safety guidelines to ensure compliance. 
  • Interact professionally with other employees, customers, and suppliers. 
  • Work effectively as a team lead contributor on all assignments. 
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. 
  • Participate in shift transition meetings. 
  • Ensure that facilities follow all Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Point (HACCP), and Global Food Safety Initiatives (GFSI: SQF) guidelines including developing a Food Safety Culture. 
  • Assists with documentation such as Sanitation Standard Operating Procedures (SSOP) revisions, audit compliance and quality metrics, as needed. 
  • Perform assignments, duties, and special projects as assigned by the QA Supervisor or QA Manager. 
  • Perform other duties as assigned. 
Position Requirements   
  • High School Diploma is required; Bachelor’s degree in Food Science, Microbiology or related field is preferred. 
  • Two (2) years of relevant experience in quality assurance is required. 
  • Ability to read and accurately interpret company and client part coding is required. 
  • Knowledge of food safety fundamentals including GMPs is required. 
  • Good verbal and written communication skills are required. 
  • Ability to read and interpret work order instructions and other records/checklists utilized during production is required. 
  • Proficient with Microsoft Office (Excel, Outlook, Word, PowerPoint, etc.) is required. 
  • Good attention to details is required. 
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.  
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]  
At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.