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Shipping and Receiving Manager

Location: Livingston, CA, United States

Job Function: Operations

Req Number: 502

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ofi is a global leader offering naturally good food & beverage ingredients and solutions. At the forefront of consumer trends, we provide manufacturers and retailers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is part of that delight. From plant to palate, we take care of the ingredients. We are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. We add value through our unique manufacturing footprint and natural, delicious and nutritious products. Our fresh ideas help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices to create naturally healthy and delicious food & beverage products. Whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Plant Manager, the Shipping and Receiving Manager will be responsible for overseeing the international and domestic shipping and receiving operations for three plants. The Shipping Manager will lead the shipping team by implementing procedures to improve quality, productivity and efficiency. They will interact with various departments and vendors to ensure accuracy of shipping and receiving transactions. 
The ideal candidate will possess strong organizational and customer service skills. They will be able to communicate effectively with all staff and external stakeholders.
 Position Responsibilities
  • Oversee all HNI warehouse departments including Receiving, Quality Control, Ticketing, Inventory Control, and Shipping.
  • Manage personnel engaged in verifying and keeping records on incoming and outgoing product, preparing orders/runs for shipment, and the loading and unloading of product.
  • Assign workload tasks, establish KPIs, measure results, and leads hands-on execution of all warehouse activities.
  • Develop tools to automate repetitious processes.
  • Support marketing events logistics coordination across all of HNI.
  • Lead project implementation at all HNI plants to drive process improvement initiatives.
  • Define new data collection and analysis processes.
  • Establish objectives for increased output and improved efficiency.
  • Implement all warehousing activities to ensure all shipping and receiving objectives are accomplished in a timely, cost-effective and safe manner.
  • Oversees the operations to ensure accuracy, completeness and condition of shipments.
  • Ensure that all safety rules, regulations and security protocols are followed. 
  • Coordinates with trucking companies to meet the required shipping/receiving needs.
  • Manage the process of weighing all incoming outgoing products, completion of weight certificates, placement of seals and relevant data entry.
  • Conduct annual requirements for Common Tare Notice for the State Division of Measurement Standards.
  • Oversee USDA scheduling and sampling process. This includes employee training and record keeping.
  • Perform all other job-related tasks as assigned by immediate manager.
  • Be responsible for commitment on providing quality products and services with an emphasis on Food Safety, legality and integrity.
  • Perform and oversees monthly warehouse inventory counts.
  • Oversee inventory control activities in the warehouse to ensure proper rotation, usage and shipment of goods.
  • Make recommendations to improve customer service, efficiency, or shipping processes to ensure deliveries are made on-time, in-full Perform other duties as assigned.
Position Requirements
  • Bachelor’s degree in Business or related field is preferred.
  • Five (5) years of experience in shipping/receiving and/or warehouse operations is required, including supervisory experience. 
  • Excellent communication and customer service skills is required.
  • Computer literate with an understanding of inventory software is required.
  • Effective organizational and communication skills are required.
  • Knowledge and understanding of the following programs and regulations pertaining to a food processing plant:
    • Knowledge of Good Manufacturing Practices (GMPs)
    • Knowledge of Food Safety
    • Knowledge of Food Defense
The pay for this role in the state of California ranges from $82,000 - $106,000 and is based on the position responsibilities and geographic location. Actual pay within that range may be determined based on candidate experience, qualifications and/or other determining factors.
Note: This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 
Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected] 
At Olam, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.