Join our Talent Network
Skip to main content

Credit Specialist

Location: Chicago, IL, United States

Job Function: Finance

Req Number: 455

Save Job Saved


We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. 
Position Summary
The Collection Specialist will be responsible for assisting the AR Manager in executing the day to day operations in areas associated with the Collection This role would also entail coordination and collaboration with the Global Business Services (GBS) team and other internal groups, including Sales, Customer Operations, Finance and Treasury in a timely and efficient manner. This role will be responsible tracking and monitoring trade accounts receivables, providing requested documentation on past due invoices / accounts, collecting or reconciling disputes and/or discrepancies, and establishing working relationships with customer's accounts payable department.
Position Responsibilities
  • Performing collection activities, and monitoring receivables/aging
  • Proactively engage with customer regarding prompt payment of receivables and collections
  • Address inquiries: handle exceptions related to customer accounts
  • Liaison with respective team / department for resolution, coordinate and send response to stakeholders
  • Proactively reduce the risk of bad debt in review of account balances, open orders and credit extended
  • Generate invoices and audit documentation for applicable internal / external audit and customer audit requests
  • Process credit memos after taking appropriate approvals from business
  • Manage shared mailboxes
  • Send balance confirmations to customers
  • Schedule and/or Join weekly/monthly collection calls to update Business unit on their respective product accounts.
  • Liaison with cash app team to make sure all payments are correctly applied to correct customers accounts
  • Prepare ad-hoc reports and analysis
Position Requirements
  • Bachelor degree in Finance, Accounting, Business Administration, or related field or 4+ years of relevant work experience
  • One to two years of credit analysis experience
  • Good presentation and communication skills
  • Excellent abilities needed to multi-task and meet deadlines in a fast paced environment
  • Strong attention to detail, strong sense of urgency and ownership to deliver
  • Strong computer skills, including proficiency in Microsoft Office applications (Excel, Word); SAP experience preferred
  • Ability to build relationships and work well in a team oriented environment
  • Must be able to work with diverse teams across geographies
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. 
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected] 
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.